Need help paying with PayPal? Contact them directly by selecting Help on the bottom of any PayPal page.
Learn more about paying with PayPal in our Accepted payments policy. If you don't have a PayPal account, you can sign up on the PayPal site. If you'd like us to save your details for next time, select the Remember me box. To pay with PayPal, select PayPal as your payment method at checkout and enter your account information. You can also reach PayPal on Facebook at. Technical support for PayPal can be found on twitter at. Follow steps 3 and 4 in the instructions above to get this information, and to get faster service from PayPal customer service’s phone team. Also, the information above does not cover special circumstances (such as non-English-language customer service hours, or calls from outside the country). Note that all times listed are in Pacific Standard Time (so adjust your timing accordingly). PayPal customer service can be reached at 1-87.įor calls about restrictions on your account or with using PayPal to accept payments, they can be reached Monday to Friday from 5:00 AM to 8:00 PM, or on the weekend from 6:00 AM to 6:00 PM.įor all other inquiries, PayPal’s telephone customer service team can be reached Monday to Friday from 5:00 AM to 10:00 PM, and on weekends from 6:00 AM to 8:00 PM. Other ways to contact PayPal PayPal phone number If this happens, click in the box labelled “Message: Please Be Specific” and type in a detailed description of the problem that you are having with using PayPal. Still other combinations will allow you to write a free-form message to PayPal customer service. Other times, hyperlinks will appear that will direct you to various functions or help articles on PayPal. Depending on the combination that you choose, additional drop-down menus may appear, prompting you to select even more specific topics. Click both of these (in order) and select one of the options that appear in each of them to narrow down your issue. You will see two drop-down menus labelled Choose a Topic and Choose a Subtopic. Choose the topic and subtopic of your message, write it out, and send it to PayPal. Once you’re inside the interface for secure messages about your account, sent between you and PayPal customer service, click Create New Message in the top-right corner.ħ. If you think that you can better describe the issue that you’re having with PayPal in written words as opposed to spoken ones, click Message Center (or Email Us). This passcode will expire in an hour, so call PayPal as soon as you can! 5. It will also display a one-time six-digit passcode that you can input, when prompted, when you call PayPal customer service in order to get help faster.
how to talk to someone in a different language). The new page that you are on will display PayPal’s customer service phone number, as well as their customer service phone line hours and any special instructions for contacting them by phone (e.g. Call PayPal customer service, entering the passcode that you receive for speedier service. (NOTE: If you want to send an internal email message to PayPal instead, skip to step 5.) 4. If you want to reach PayPal customer service by phone, click Call Us to display their contact information.
Once you’re on your main page for PayPal, scroll to the bottom of the screen and click Contact.
Steps 1 and 2 of our How to Transfer Money to PayPal tutorial will show you how this is done, if you need some reminding. Detailed instructions for how to contact PayPal customer service 1.
In the full set of instructions below, we’ll show you how each of them works. Select a topic and subtopic, compose your message, and then click Send.Īs you can see, there are two different general ways to contact PayPal’s customer service department.Call the phone number provided, and input the passcode when prompted.Detailed instructions for how to contact PayPal customer service.